Privacy Policy

How we collect personal data

Nova Gradnja d.o.o. / SeeAdria Real Estate and Tourist Agency collects your personal data, among other things, in the following cases:

• if you contact us directly via any website
• to request information or a quote for our services via our contact form
• if you purchase a service directly from us
• if you respond to our direct marketing campaigns, for example by filling out the contact form to enter data on our website
• if our partners provide us with your data in a permitted manner
• if you are under 16 years of age, please do not provide us with any data without the consent of a parent or guardian

How your data may be used

The use of personal data in accordance with the regulations on the protection of personal data must be justified on the basis of one of the legal “bases", and in this regulation we determine the bases for any use of personal data. Justified bases for data processing are, among others, legitimate interest, contractual obligation, legal basis and consent.

Processing based on the legitimate interest of Nova Gradnja d.o.o. / SeeAdria Real Estate and Tourist Agency uses to promote and provide information about its services, in order to maintain the highest standards of sales of services from its offer. The fundamental rights and freedoms of existing and potential customers are weighed against the interests of Nova Gradnja d.o.o. / SeeAdria Real Estate and Tourist Agency to process data for the stated purpose.

Nova Gradnja d.o.o. / SeeAdria Real Estate and Tourist Agency will collect contact information, information on services performed, warranty, as well as history information, when you use our services for the purpose of processing warranty claims or technical support for services performed.

Personal data may be transferred to third parties provided that there is a legitimate basis for the transfer, such as the fulfillment of the service.

Nova Gradnja d.o.o. / SeeAdria Real Estate and Tourist Agency uses direct marketing based on your personal data to inform you about news and promotions in our offer, special purchase benefits, presentations of new products, as well as our appearances at fairs, conferences, and other events exclusively with your consent. Consent for direct marketing can be withdrawn at any time. Any person may also object to the processing of data for the above purpose at any time.

Nova Gradnja d.o.o. / SeeAdria Real Estate and Tourist Agency is subject to the laws of the Republic of Croatia, as well as supranational regulations, and is obliged to comply with them, including providing your data to law enforcement authorities, regulatory and judicial bodies, and third parties in litigation in connection with procedures or investigations anywhere in the world where this is required.

Where permitted, we will directly address such a request to you or notify you before responding, unless doing so may affect the prevention or detection of a crime.

How we keep your data secure

We use various security measures, including encryption and authentication, to protect and maintain the security, integrity and availability of your data.

Among other things, we use the following measures:

• strictly limited personal access to your data on a “need to know”
• basis secure transmission of collected data
• installation of firewalls on IT systems to prohibit unauthorized access
• permanent monitoring of access to IT systems to detect and prevent misuse of personal data.

All your data is stored on our secure servers and the secure servers of our partners and is accessed and used in accordance with our security rules and standards. The protection of your data privacy is permanent, and Nova Gradnja d.o.o. / SeeAdria Real Estate and Tourist Agency takes all necessary measures to protect it. We process personal data securely, including protection against unauthorized or unlawful processing and loss.

By registering or filling out the contact form on the website www.seeadria.com or some other pages owned by us, you give us separate consent (permission) to process your personal data specified in the registration or contact form for a specific purpose/s. The purposes that Nova Gradnja d.o.o. / SeeAdria Real Estate and Tourist Agency may highlight in the registration or contact form require separate consent for each individual.

We are committed to protecting the privacy of your personal data and to treating it in accordance with the EU General Data Protection Regulation (679/2016), the Act on the Implementation of the General Data Protection Regulation (OG 42/2018) and other applicable regulations. We may not and will not use the collected personal data of website users and visitors, as well as other customers, in an unauthorized manner or make it available to third parties, except in cases where a special law permits, if this constitutes our legal obligation or is necessary for the purpose of fulfilling contractual obligations.

We undertake not to misuse personal data from the registration or other forms or collected through cookies, nor to hand them over to third parties without your permission, except in cases where the law expressly prescribes this and in cases where it is necessary to fulfill obligations. Personal data is considered to be all data used to determine the identity of the User (for example, first and last name, email address, residential address, etc.), and which are used to respond to the User’s inquiries, statistics, and possibly send special offers and newsletters, with specially obtained consent.

All user data is strictly kept and is available only to employees who need this data to perform their work. All employees of Nova Gradnja d.o.o. / SeeAdria Real Estate and Tourist Agency as well as business partners are responsible for respecting the principles of privacy protection. We are committed to protecting your personal data in such a way that we only collect basic data that is necessary to fulfill the purpose of the given consent or legitimate interest, contractual or legal basis. The data that is automatically recorded when accessing the website (IP address, domain name, browser types, number of visits, time spent on the pages, etc.) will be used exclusively for the purpose of evaluating website visits and improving its content and functionality, i.e. for statistical purposes.

Nova Gradnja d.o.o. / SeeAdria Real Estate and Tourist Agency informs its Users about the use of collected data and uses them for marketing campaigns only upon specifically obtained consent. In the event of a change in any of the personal data (e.g. place of residence, delivery address) recorded during registration, the User is obliged to make the change in the user data as well.

According to the applicable national and supranational legislation, in order to protect the confidentiality of personal data, we are specifically obliged to handle your data in accordance with the law and in good faith, to collect data only for specific and lawful purposes, not to forward data to any third party without your prior consent, not to forward personal data to countries outside the EU if that country does not ensure an adequate level of data protection; to ensure appropriate, secure storage of personal data, in a way that it does not exceed the purpose for which the data was collected and for which it is processed; to ensure the accuracy of personal data; to ensure that personal data is processed only for the time and purpose for which it is necessary; take all necessary and appropriate technical and organizational measures to prevent the destruction, damage or loss of the User’s personal data.

In case you no longer want us to process your data in any way, request deletion, correction or transfer of your data, please inform us by sending an e-mail to the e-mail address of the Data Protection Officer: info@seeadria.com or by phone: 099 5359 152

Nova Gradnja d.o.o. / SeeAdria Real Estate and Tourist Agency may contact the User to verify the authenticity of the request.

A User, who is a natural person, may at any time request that Nova Gradnja d.o.o. / SeeAdria Real Estate and Tourist Agency:

• Provide him/her with access to the personal data collection catalog;
• Confirm whether the data is being processed in relation to the User and enable a review of the personal data contained in the personal data storage system and to copy them;
• Forward the personal data contained in the data storage system;
• Provide a list of third parties to whom the personal data has been transferred, when it was transferred to them, on what basis and for what purpose;
• Provide information on the sources on which the records of which personal data the storage system contains about an individual and the manner of processing are based;
• Provide information on the purpose of the processing and the type of personal data being processed, as well as any necessary explanations in this regard;
• Explain the technical or logical-technical decision-making procedures if it carries out automated decision-making by processing the personal data of an individual.

The retention period for User data by Nova Gradnja d.o.o. / SeeAdria Real Estate and Tourist Agency lasts for life or until a request for deletion is received from the individual to whom the personal data relates, after which the personal data is deleted. Nova Gradnja d.o.o. / SeeAdria Real Estate and Tourist Agency retains personal data for longer than the specified period only if this is mandatory under applicable regulations in the Republic of Croatia or supranational legislation.

Personal data that is no longer needed is either irreversibly anonymized or securely destroyed.

If the User has any objections to the processing of his/her data by Nova Gradnja d.o.o. / SeeAdria Real Estate and Tourist Agency, he/she may file a complaint with the competent state body, in accordance with the General Data Protection Regulation and the Act on the Implementation of the General Data Protection Regulation.